To speak with a Customer Service Representative?
Please call toll free (888) 850-8540. Customer Service assistance is available Monday though Friday, 9am to 5pm CST..


Just want to send us a message?
Let us help you answer any question that you may have. To email us click here.
Security
Shipping
Returns
Shooting Star Farms is committed to providing a safe and secure shopping experience. We have taken extra precautions to make sure that all customers' personal information remains confidential.


How it works:
Your information is encrypted.

Shooting Star Farms uses secure server technology. When you place an order, your personal and credit card information is encrypted so that it cannot be read as it travels over the Internet. Through this process, the characters you type are scrambled, making it impossible for a third party to decrypt your personal information.
We are committed to providing you with exceptional service. Most orders are shipped within one business day. From time to time, delays may occur due to weather, availability or other conditions. We will do our best to inform you of any delay in the shipping of your order. Because we seek to provide you with the broadest possible selection of quality merchandise at everyday low prices, we ship merchandise from multiple locations. As a result, items ordered together are not necessarily shipped in the same box or from the same location.

  Ground
Delivery Time * 1 - 5 days
$0 - $30.00 $9.95
$30.01 -$ 50.00 $11.95
$50.01 - $75.00 $13.95
$75.01 - $100.00 $15.95
$100.01 - $150.00 $17.95
$150.01 - $200.00 $19.95
$200.00 and up $21.95

* Orders placed before 9:30 am (CST) will be processed and shipped the same business day. Orders placed after 9:30 am (CST) will be processed and shipped the following business day. If you have questions regarding shipping, please call customer service at 1 (888) 850-8540; assistance is available Monday through Friday, 9:00 am to 5:00 pm (CST).

Ground
Please allow 1 to 5 business days for delivery after your order is placed. Saturday and Sunday delivery is not available.

2 Day
Please allow 2 business days for delivery after your order is placed.

3 Day
Please allow 3 business days for delivery after your order is placed.

Continental U.S.
There may be restrictions to remote areas within the United States.

Alaska and Hawaii
We ship to Alaska and Hawaii via 2 day delivery only.

U.S. Territories and International Shipping
Sorry, we do not yet ship outside the fifty United States.

If you need to return your item due to error or damage during shipping, please notify Customer Service within 7 days of delivery and we will promptly replace it, or refund your money. Please call toll free (888) 850-8540 Monday through Friday, 9am to 5pm CST or e-mail the following information to orders@shootingstarfarms.com so that Customer Service may contact you:

Please send returns to the address indicated on the packing slip included with your shipment. If you do not have your packing slip, please include the reason for the return and send the package to the following address:

Shooting Star Farms
3996 Wright Road
Suite B
Bartlesville, OK 74006

For your protection, please use UPS or Insured Parcel Post for shipment.


This site is property of Shooting Star Farms, Bartlesville, OK 74006.